Hotmail/Outlook uses the Brightmail anti-spam content filter. Verify that email authentication related entries (PTR, DKIM, SPF) are correctly set up for your sending domain.Ĭheck your Brightmail IP reputation and request the block removal if you are listed. Review server logs or stats to see if there has been a spike in email volume.Ĭheck your IP with your favorite blacklist lookup tool, for example, GlockApps IP Reputation Monitor.Ĭheck your sending reputation at .Ĭheck for users bulk forwarding email to and related domains. You can follow the steps below to identify if your email practices could lead to the IP blacklisting:
Your Hotmail/Outlook Blacklist Investigation Process Forward of a high level of spam to Hotmail/Outlook users.Spam reports from Hotmail/Outlook users.High volume of spam looking emails coming from an IP address.The most common reasons Hotmail blacklists an IP are: If you send multiple removal requests without fixing the problem, your case is submitted for additional screening. Once you stop the behavior that triggered the blacklist addition, Hotmail will usually remove your IP address automatically. Why Hotmail Can Blacklist Your IPīefore you proceed with the blacklist removal, you must understand why you were listed and fix the problem. If one day the open rate for your messages sent to Outlook/Hotmail emails became unusually low, then it’s time to investigate the problem and find out whether or not you are blacklisted by Microsoft.
Gmail, Outlook/Hotmail, Yahoo, GoDaddy and some other major mailbox providers maintain their own blacklists to stop spammers. To protect their users from unsolicited emails, mailbox providers often put bad senders to the blacklist and do not deliver their messages to the target recipients.
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How to Remove Your IP Address from the Hotmail/Outlook’s Blacklistīad email practices typically lead to serious deliverability problems like spam placements, blocked and dropped messages which have a direct negative impact on your sender reputation and email performance.
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